The telephone device in the room needs to be repaired two times though still not ok. Shower door in the bathroom leaks water, the bathtub only partly sealed. The hotel does not offer any food replacement when leaving the resort for a day trip etc. People in flip flops and bathing suits on entering the main restaurant. The guest relation manager fixed the problem and bought me a new one, but the reception desk personnel was impolite. I had a bad experience as someone 'took' my phone adapter from the room. Many technical issues in the facility like repairs inside and outside, missing lamps and so on, only two shops in the shopping area, the water sports area is still under construction (the very beginning). The staff generally do not speak English, which is not common for a 5* resort. So you will need to avoid people coming from the beach when having dinner etc. The main entry from/ to the pool and beach leads directly through the main buffet restaurant. Well you will find an amazing lagoon with crystal clear water when walking towards the neighbor hotel Limak. They put rocks, mud and roots into the sea swimming area. So you need to be very careful when entering the water. There are big sharp rocks in the shallow water which cannot be seen as the water is muddy. Ultra all inclusive is includes almost everything. They changed towels and bed clothes everyday. There is a nice pier with a bar, sunbeds and pavilions for rent (70€/day). casino, spa, game center, water slides, kids center and much more. You will find here everything you desire incl. There is an amazing central pool close to the main building. Some of the villas with own pools and villas with one big pool. They offer accommodation in a central building and villas. The staff generally do not speak English, which is not common.

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